Mattress Mark is a family-owned business. We have been in the mattress business in Brevard County Florida since 2001.
We have two locations: Mattress Mark Beachside in Indian Harbour Beach, FL, and Mattress Mark JR. Warehouse Store in West Melbourne, FL.
Mattress Mark's commitment to you, our customers, is simple: we will help you find your perfect bed at the best possible price.
And, in the unlikely event that something goes wrong with your new bed, we will help you get the problem fixed.
Our mission is clear: simplify the bed buying process by educating our customers on the basics of how to buy a mattress, diagnose our customers' needs, and provide an intelligent selection from which to choose.
First and foremost, at Mattress Mark, we must ask the correct questions.
At our Beachside showroom, we feature over 35 different mattresses on the floor from which to choose. At Mattress Mark beachside, we also have a “Bargain Basement” room, which usually features between 20 and 30 more mattresses, which can change on a daily basis.
The main showroom has beds from five different manufacturers...and only five manufacturers.
There are over 1000 mattress manufacturers in the country, but we believe there are only a handful at any given time that truly produce a high-quality mattress.
Mattress Mark features: Pure Latex Bliss, Tempur-pedic, Simmons Beauty Sleep, Simmons Beautyrest, Classic Brands Memory foam and Dixie Bedding.
The “Bargain Basement” room features mattresses that we have to move out quickly. These can be beds that are discontinued, floor samples, cancelled orders or sometimes, just overstock.
We may not always have your exact bed in The “Bargain Basement,” but then again, we might; you never know.
We also offer a delivery service for our customers. We can even ship most beds across the country to suit our customer’s needs.
We have a full selection of metal bed frames from which to choose. These include standard heavy-duty frames, extra-heavy-duty, low-profile frames that lower the overall height of mattress by a full four inches, as well as a complete selection of bed rails.
Bed rails are different than bed frames. Bed frames have a bracket for headboard attachment at the head of the bed, but they stop about five inches short of the end of the bed.
Bed rails reach all the way from the head of the bed to the foot, and are designed to attach both a headboard and a footboard.
Bed rails can come in a “hook” design, or a “bolt on” design, and we offer options in both designs.
Mattress Mark also carries Headboard and footboard combinations and complete platform beds.
Platform beds are our most popular decorative bed option. While, just like mattresses, there are a myriad of companies producing these items, we have found a company that provides us wIth a great product at a great value.
Night and Day Furniture uses sustainable wood from the rubber, or Havea, tree, which is considered a hard wood, but costs much less than other hard woods. Plus, in order to sustain the rubber-sap-producing capability of the Havea trees, the trees have to be harvested and replanted about every 25 years.
Mattress Mark’s platform bed selection is extensive, we show over 10 different styles. And most of our platform beds come in four different finishes, or colors. Most of our platform beds are offered in: white, cherry, dark chocolate and natural.
Night and Day Furniture also offers a complete line of futons and case goods to match the platform beds. Case goods include: a five-drawer dresser; a six-drawer chest with optional mirror and a two-drawer nightstand.
Mattress Mark also carries a full line of decorative beds from Leggett and Platt. Leggett and Platt has been in business in the united States since 1833. They are an American steel producer. They make the majority of innerspring units in mattresses produced in america.
Leggett and Platt also offers decorative beds, linens and pillows and adjustable bases.
Mattress Mark carries adjustable beds, latex pillows, memory foam pillows, mattress protectors, pillow protectors, bed frames, bed rails and other specialty top-of-bed items from Leggett and Platt.
Mattress Mark also carries New Wind Pillows. New Wind is an innovative Italian foam company. They produce pillows and mattresses unlike any others in the world. Mattress Mark carries a line of New wind pillows that are 200% cooler than conventional memory foam pillows.
These pillows are unique in part because they are molded instead on line poured. the molding process, which is not practiced in the United States, allows for larger foam cells, which equals larger spaces within the cells, which causes greater airflow.
The pillow line also is infused with 30% natural plant oils, which gives the pillows a wonderful natural aroma, and contributes to the unique feel and coolness of the pillows.
Mattress Mark carries New wind Pillows in: Coconut; Aloe; Cammomile with Argon oil and Lavender.
Another aspect of our business that sets Mattress Mark apart is our Pure Latex Bliss latex mattresses.
Latex has been used as a sleeping surface for over 60 years. It is soft, supportive, has an uplifting property, sleeps cool, is naturally anti-microbial and dust mite resistant and is extremely durable. It is not uncommon to see a latex mattress still in use after 50 years or more.
And Pure Latex Bliss is the best, most affordable latex mattress we can find. the owner of Mattress Mark sleeps on a Pure Latex Bliss mattress, and he can choose from just about anything available.
Mattress Mark also offers Tempur-pedic, the original memory foam bed. Tempur-pedic first appeared in the United States in 1992. The material (visco-elastic foam) was originally developed at NASA as a seat cushioning material.
Tempur-pedic is a very comfortable sleeping surface. It is also very durable. And while hundreds of other companies have released memory foam beds, none of them are exactly like Tempur-pedic because Tempur-pedic is a proprietary formula, meaning only Tempur-pedic can use the original formula.
The company started out with only one mattress, and now boasts over 18 models. Tempur-pedic pillows are also extremely popular. Tempurpedic mattresses can be expected to last at least ten years without any major body impressions.
Most, if not all Tempur-pedic knock-offs will not last that amount of time without appreciable body impressions.
Mattress Mark also offers Simmons innerspring mattresses. Simmons introduced the “no-flip” one-sided mattress in 2000.
Mattress Mark has been in business for over 15 years, and we continue to search for the very best products for our customers.
Our Commitment is to find the right bed for you, and to leave you happy with your mattress buying experience.
At Mattress Mark, we feel that any good relationship, personal or business, starts with trust and accountability.
You, the customer, have the right to have certain expectations of us here at Mattress Mark. And we are committed to consistently providing our customers with good, honest buying advice, and also having what we believe to be the best brands--for every price level--on our showroom floors
This all sounds simple and should go under the heading of common sense, but unfortunately, this is not always the case.
As we see things, there are a several long-entrenched practices in the mattress selling industry that actually work against the customer in the search for a great new bed.
Many companies, either through ignorance, or by putting cost and bottom line in front of anything else, are not doing their customers any favors.
The first part of Mattress Mark’s commitment to our customers is to keep our ears to the tracks and keep up with what is happening now in the industry. The mattress industry has changed dramatically in the last 25 years.
From the exit of water beds, to the emergence of memory foam and air to the advent of one-sided beds, the last 25 years has seen lots of change.
For those of us in the industry, the changes are trackable, but for the average customer, who doesn’t buy a bed very often, the showroom floor can look like a bunch of rectangles that are all very similar.
Our commitment at Mattress Mark starts with doing our homework. We attend industry conventions, shows and seminars. We tour mattress factories. We are always looking for the best beds at every price level.
One difference between Mattress Mark and some other companies is that we do not take “back room” deals from manufacturers to, in effect, rent space on our showroom floors.
In our experience, there are only a handful of mattress manufacturers that produce top-quality beds on a consistent basis. Those are the names one will find on our showroom floors. And in other stores, one may find eight, nine or more different manufacturers on the floor, each represented with only two or three beds. There is a problem with this approach. It is touted as an advantage to the customer because of all of the “great” brand names from which to choose.
But if we are correct, and there are only a few great brands, would it not be better to feature fewer brands, and more models from those select brands? Otherwise, the floor is populated with only a few choices from the truly good companies, and, conversely, most of the beds shown to the public are going to be sub-par.
Why would some companies choose to do business this way? Simple, really...for the money, of course. There seems to be two different business models regarding the mattress business. First, is to take your customers’ needs into consideration, and fit them to the right bed for their condition and money requirements. Second, is to get the customer to buy today at all costs, whether the bed is the right one or not.
A company would subscribe to this business model because they make a good portion of their monthly profit from financial incentives that come from the mattress manufacturers in exchange for getting some floor space in a store.
In other words, the manufacturers are ready willing and able to buy their way onto showroom floors. In this situation, the sales force is basically staring at being forced to concentrate on selling certain brands, because management has accepted financial gains in exchange for guaranteeing a certain amount of certain beds will be sold.
What this boils down to for the customer is, many times, commishioned salespeople being instructed to “push” certain brands, regardless of quality or if the bed is the best choice to fix whatever that customer is trying to fix.
This leads to customers becoming jaded to the mattress buying process because a salesperson looked them in the eye and said that they could fix their sleep problem. But the customer is ultimately unhappy with their expensive new purchase.
Mattress Mark’s commitment to our customers includes only showing the beds we feel are the absolute best for the money.
We will ask all of the relevant questions in order to, to the best of our ability, diagnose your situation and recommend the right beds for you.
That is one reason why Mattress Mark has customers who have purchased all of their beds from us. We have numerous customers who have purchased up to four, five and more beds from us.
And even with everything in place to increase your odds of successfully choosing the right bed as much as possible, sometimes things still go sideways. That is why, as part of our commitment to you, Mattress Mark has created a “comfort exchange” program.
Our ultimate goal is to get you into something that helps you to sleep better, of else it doesn’t help either one of us. So our customers have up to 60 days from when they receive their original mattress to re-select a mattress.
We ask our customers to sleep on the originally purchased mattress for at least 30 days, because, many times when a person is on a new mattress for the first time in many years, that person is “used” to sleeping on a bed that has their body out of alignment.
The vast majority of times we have calls about the comfort of a new mattress, the customer sleeps on the mattress for at least the 30-day period, and finds that the mattress does indeed work for them after all.
In the unlikely case where the customer does wish to complete a comfort swap, the customer either pays, or is refunded, the difference, between what the original mattress cost and the posted floor price of the replacement mattress, plus the sales tax on the difference and a re-delivery fee, which can vary depending on distance.
At Mattress Mark, everything starts with information. We have to ask you questions in order to begin the process of fitting you into the correct new mattress.
It sounds simple, but we do have to ask what brought you in the store. We know the obvious answer is, “to buy a mattress,” but we have to dive in a little deeper. Do you need a guest bed, a bed for a child or are you shopping for an everyday bed for yourself? Those are usually completely different levels of mattress. It’s likely that you won’t want premium mattress choices ($2500 and up) for your guest room. And conversely, you probably don’t want to look at the least expensive mattress we offer for your everyday bed.
The first thing we will do is figure out what level of mattress makes sense for what you need. For example, if you are looking for a guest bed, usually it won’t be used more than a month or two per year. This means we can show you a less expensive mattress set for your guest room.
It doesn’t mean it is not a good mattress set, but, just like a car, a sofa or many other things, there are different levels of quality for mattress sets too. Part of our mission is to offer the best mattress we can at all of the price levels available. All of this allows us to offer several choices for guest beds. We offer eight mattress sets that are guest-bed-level at Mattress Mark. This allows virtually everyone to find one that will work for them.
A guest-bed-level mattress is less expensive than an everyday-level mattress. Generally it is less expensive because the components inside the mattress are less expensive. There may be less springs, and those springs may be produced from a higher gauge, thinner wire. There may also be lower level padding and foams, and a foundation with no steel involved in its construction.
If a guest bed is what you need, we will show you several choices, including the least expensive beds we buy. The decision will be yours. We will give advice, based on our experience through the years, but the decision will be yours.
Basically, part of our mission is to give you the proper advice you will need to make an informed choice. For example, if you are shopping for an everyday bed, but you want to stay in the guest bed price range, we will tell you our opinion on that plan of action. Of course you can do it, but please don’t expect the guest bed you are buying to treat you as well or last as long as a true everyday bed. But, again, the decision will be yours.
It all starts with us asking the right questions, and you providing answers that we can use to help provide proper buying advice. This early back-and-forth communication is the key to improving the odds that you will buy the right mattress for whatever your current need may be.
If you need an everyday bed, things are a bit more complicated. And we will generally spend a bit more time discerning what your needs are before offering suggestions.
We need to cover things like: why are you shopping for a new mattress? Are you just getting a different size than you currently have, or are you looking to improve or change something about the feel of your current bed?
We have to ask about your physical condition. Do you have any medical conditions that we need to take into consideration when recommending a mattress.
Some people have cardiac conditions, or circulation issues that may require a mattress with an adjustable base that allows the sleeper to elevate their head or legs.
There might be a serious back issue such as curvature of the spine. Or a customer may have had major back surgery.
Or you could be happy and healthy and just ready for a new mattress. But If any of these more severe situations occur, we have to be careful to suggest the proper sleep surface.
There are certain sleep surfaces that are beneficial to certain situations, and certain choices that could actually work against some people. For example, our customers who tell us they have serious back problems, are probably not the best candidates for a memory foam mattress.
We have all seen the ads for memory foam that feature a hand pressing down on the top of the mattress, and the hand print slowly rises back to full height. That demonstration looks pretty cool, but what is actually being demonstrated there is the fact that memory foam, at least good memory foam, is a delayed-recovery foam.
That means that when you sit down on the bed, and get back up, the foams lingers for a few seconds before fully recovering. Why is this of note? Because if a customer has a severely injured back, the slow recovery properties of memory foam will make it difficult, and maybe painful, for them to move on the memory foam. Also, the simple act of getting out of the bed can be troublesome for customers with extremely bad backs.
Who would have thought it?
Yet the same memory foam bed may be just the ticket for people with healthy backs.
By the way, a good alternative for our bad back customers? Latex. Latex rubber has completely different properties from memory foam. Instant recovery is the main one...no lagging behind when the sleeper moves. And it’s easy to roll out of bed.
In my experience, the average mattress shopper seems a bit overwhelmed at all of the stores to choose from, and all of the different mattresses available.
Another part of our mission is to simplify the shopping process.
There are only four basic choices of sleep surface widely available today. We only carry the best of all of the types of surfaces available. Simple.
And by asking the proper questions, we can make the showroom small very quickly. Most times our staff will know which beds you are likely to enjoy way before you will.
And all we ask in return is that you give us the information we need to help us accomplish our mission...which is to help you find the right mattress.