"Your Sleep Specialist was very courteous and helpful without pressure. The delivery was on time and we slept on the bed last night. It was wonderful. This new mattress beats all!"
"Your sleep specialist was the key to us buying from your establishment. It was her pleasant genuine effort to help us choose the best product for us which made us return after visiting other stores."
"Thank you for prompt and excellent service."
"Everything was perfect! I was very pleased with your Sleep Specialist, he was very kind and took his time with me. The delivery personnel was perfect and here on time and were very nice. You have great employees and should be very proud of their work."
"Everything was just the way shopping should be. Friendly, helpful, knowledgeable staff, friendly delivery personnel. We’re recommending Mattress Mark to everyone. Good Job!"
"Your delivery guys were super!"
"I was amazed how you folks stood behind my defective mattress 1st year after purchasing it. You were great at helping me get a replacement………"
“ 'Customer service and satisfaction even after the sale' is a fact at Mattress Mark. We know because our family is the proud (and rested) owners of three beds from Mattress Mark. Each experience from selection to delivery has been a breeze."
"The salesman was helpful and available, but did not stalk us around the store, even though we were the only ones there….We enjoyed the laid back but still helpful atmosphere of the store…"
"The store was convenient, clean and the merchandise was top quality. We appreciated the salesperson’s expertise, patience, knowledge and courtesy since we hadn’t purchased a mattress in 18 yrs. We weren’t rushed into making our choice. Our experience with Mattress Mark was great!"
"Really appreciated the non-aggressive sales staff. It was nice not being pressured while making an investment purchase. We felt the delivery personnel were efficient and congenial."
"Very good service. Helpful, prompt and on time!!"
"Our experience in your store was a memory that touched three generations of our family. Our grandson ran into your store and declared “I want to buy a bed!” The salesman showed him the beds while mom and grandparents watched. We even let him sign the sales receipt. It was a memory for all of us. He was thrilled. Thank you!!!"
"Our Sleep Specialist was wonderful, kind, helpful, pleasant and courteous!"
"There is not a negative thing I could say about our experience with Mattress Mark. We will shop there again in the future."
"My experience with each person at Mattress Mark has been extraordinary in every way. You should be proud to have such a committed team!"
"Keep up the good work!"
"Very nice prompt service-very nice company to do business with."
"Your delivery men were superb and wonderful young men!! The best I have ever seen. Efficient, knowledgeable, helpful, friendly and kind. They deserve a bonus!!!!"
"We went to Mattress Mark based on a recommendation. When we actually visited the store to shop, we were clueless. The sales person was extremely knowledgeable and spent a great deal of time with us, educating us about what was available, the difference features, etc. We were given a very good deal, and have been totally satisfied with our purchases. Last year we brought my mother to Mattress Mark. She too had a great buying experience, and is very happy with her mattress."
"Delivery personnel were very professional and on time!"
"The salesman was very knowledgeable about the different mattresses and was able to direct us toward the exact mattress that both my wife and I would like, and at a very reasonable price. It is one of the most comfortable mattresses we have slept on. I just wish everyone I dealt with provided the same type of service I received from Mattress Mark."
"Everything was great, I even changed my mind and never once did anyone roll their eyes or breath heavy at me. I always felt like I was getting a deal on what I wanted to buy, not what the store wanted to get rid of."
"I felt like I could trust the salesperson; I didn’t feel like I was being pressured into a sale."